"I was out of town and my utility trailer broke down. I needed a nut for a bolt and didn't know what size it was. Jennifer helped me find what I needed for many many trials and error. It was the last hour before closing and we had a fast upcoming deadline. She helped me do what I needed to make sure I was okay I made sure I had the tools to put it on and we made it and I was able to go home, savewithout any more drama."